About the Role
We're looking for a Client Growth Partner who can become the bridge between DesignXchange, our clients, and our internal creative and technology team.
This isn't a traditional customer-support role.
You'll be involved in understanding what businesses actually need, turning conversations into actionable project requirements, coordinating designers and developers, managing timelines, and helping build long-term client relationships.
You'll also get exposure to how an early-stage SaaS and digital studio discovers problems that can eventually become products of our own.
We're looking for someone who doesn't wait for instructions for every small thing.
You see a problem → understand it → take ownership → move it forward.
What You'll Do
- Communicate directly with clients through calls, meetings and messages
- Understand client requirements, goals and business problems
- Convert discussions into clear project briefs
- Coordinate with UI/UX designers, brand designers and developers
- Track project milestones and deadlines
- Organize client feedback
- Coordinate revisions and approvals
- Keep clients informed about project progress
- Identify scope changes and communicate them clearly
- Help prepare proposals and project discussions
- Maintain strong professional relationships with clients
- Follow up on pending approvals, content and payments
- Identify opportunities for repeat business
- Support client onboarding and project handover
- Help improve DesignXchange's client-management processes
- Participate in discovering recurring business problems that could become future SaaS/product opportunities
What We're Looking For
- Strong verbal and written communication
- Confidence speaking with clients
- Good understanding of websites, digital products, design or technology
- Strong organizational skills
- Ability to manage multiple projects
- Good problem-solving ability
- Ability to work independently
- Comfortable working in an uncertain, fast-moving startup environment
- Strong sense of responsibility
- Willingness to learn
Previous agency, SaaS, startup, design, development or project-management experience is preferred.
Compensation — Experienced Candidate
Project-Based Commission: 20–25% standard, with potential up to 30% for exceptional/lead contribution.
Your commission will be agreed for each project based on your responsibility and contribution.
Commission is calculated against eligible project revenue, not simply the client's invoice amount. Direct, pre-approved project expenses are deducted before the applicable project split.
Commission is paid according to project milestones and client payments received by DesignXchange, with payment targeted within 5 business days after the relevant client payment clears.
This is not a conventional fixed-salary position.
What You'll Get
- Direct client exposure
- Real business and project experience
- Opportunity to work with designers and developers
- Exposure to SaaS and product development
- Opportunity to help build internal systems
- Flexible project-based working
- Performance-based commission growth
- Leadership opportunities as the company grows
- Referral opportunities
- Potential transition into a retainer or full-time role as the business scales
About DesignXchange
DesignXchange (DXC) is an early-stage SaaS, product and digital design & technology studio.
We have two sides to what we do.
We build our own products.
We're exploring and building SaaS and digital products around healthcare, business operations and real-world problems.
We build for clients.
We work with startups, businesses and organizations across:
Branding UI/UX Web Design Development Digital Products Creative Technology
We're bootstrapped and at the beginning of our journey.
That means we're not offering a finished corporate machine with a predefined path.
We're building the machine.
We're looking for people who want to grow with it.
Who Should Apply?
This opportunity is best suited for someone who:
- Wants ownership rather than constant supervision
- Enjoys solving problems
- Wants exposure beyond one job function
- Is comfortable with an early-stage company
- Wants to contribute to building something from the ground up
- Understands that project-based earnings can vary
- Is more interested in building a career than simply finding a job
If your first question is only "What is the fixed salary?", this probably isn't the right opportunity for you.
If your question is "What can I build here?", we'd like to hear from you.
Pay: Up to ₹480,000.00 per year
Benefits:
- Flexible schedule
- Work from home
Work Location: Remote
