Support day-to-day operational and project-based activities for Oracle Cerner clinical and revenue cycle applications (e.g., PowerChart, FirstNet, SurgiNet, PathNet, Millennium applications) under the guidance of senior consultants
Assist with application build, configuration, and maintenance, including orderables, documentation templates, clinical workflows, and rules
Participate in system analysis to understand clinical and operational workflows and translate requirements into Cerner application solutions
Support application testing activities, including unit testing, integrated testing, and regression testing, following established test scripts and validation procedures
Assist in issue investigation and troubleshooting, including workflow issues, application defects, and end-user reported concerns; escalate appropriately when needed
Support go-live, optimization, and post-go-live stabilization activities, including issue tracking and resolution support
Develop foundational knowledge of Cerner Millennium architecture, application domains, and data flows
Collaborate with cross-functional teams including technical, reporting, clinical, and operational stakeholders
Interface with Oracle Cerner representatives during application troubleshooting, upgrades, or enhancement activities as directed
Create and maintain application documentation, including build specifications, workflow diagrams, and status reports
Participate in regular team and client meetings to communicate application status, risks, and upcoming milestones
Ensure compliance with data security, regulatory requirements, and protected health information (PHI) standards
