Director – Revenue Operations
Founder / CEO
United States (Preferred: Same city as CEO)/ India- Bengaluru
Lifesight (AI-driven B2B SaaS | Multi-Geo Operations across US, AU, India)
Full-Time | High Cross-Geography Collaboration
The Director – Revenue Operations is a hybrid leadership role designed to act as the CEO’s execution amplifier while simultaneously building a scalable, data-driven revenue engine.
In a high-growth AI-SaaS environment, the role exists to ensure that strategic decisions translate into measurable outcomes, cross-functional initiatives progress without friction across geographies, and the organization sustains consistent growth toward long-term revenue milestones.
This position operates at the intersection of revenue strategy, execution governance, and organizational alignment, ensuring that both the revenue engine and the CEO’s operating system scale effectively.
This is neither an administrative support role nor a traditional operations leadership role. It is a high-trust, high-judgment position with direct influence on execution velocity and organizational coherence.
The role is designed to ensure that:
- CEO decisions translate into executed and measurable outcomes
- Cross-functional initiatives move seamlessly across US, AU, and India teams
- Revenue operations are aligned to deliver predictable and scalable growth
- Decision-making cycles are shortened, and execution discipline is strengthened
- The CEO’s time is optimized without loss of strategic control
- Reduction in re-evaluation and re-litigation of key decisions across leadership
- Increased on-time delivery of strategic, cross-functional initiatives
Shortened decision execution- feedback cycles across geographies
- Improved visibility into revenue performance and operational priorities
- Establishment of a repeatable operating cadence that scales beyond the CEO
- Tangible improvement in revenue predictability, pipeline health, and execution velocity
- Design and run the executive operating cadence, including weekly leadership reviews
- Build and manage a company-wide scorecard covering growth, pipeline, churn, and delivery metrics
- Maintain a structured decision log capturing context, rationale, ownership, and outcomes
- Drive action tracking with clear accountability, timelines, and follow-through
- Ensure decisions are implemented and not repeatedly revisited without cause
- Prepare the CEO for board meetings, investor updates, and critical GTM decisions
- Architect and operationalize a unified revenue model across Marketing, Sales, and Customer Success
- Translate AI-driven product capabilities (attribution, MMM, incrementality) into GTM execution
- Drive forecasting accuracy, pipeline visibility, and funnel optimization
- Build a centralized revenue intelligence framework integrating CRM, product, and marketing data
- Optimize CAC, LTV, and Net Revenue Retention through data-driven insights
- Align revenue processes across acquisition, retention, and expansion
- Own execution (not functional content) for CEO-priority initiatives such as:
- New market expansion (e.g., UK launch)
- Pricing and packaging evolution
- Enterprise GTM optimization
- Cross-product alignment (e.g., Lifesight & Factori integration)
- Ensure alignment across Revenue, Product, and Delivery teams
- Track milestones, remove bottlenecks, and enforce execution discipline
- Support prioritization by evaluating trade-offs across growth, product, and operational initiatives
- Surface execution, organizational, and financial risks proactively
- Convert ambiguous strategic direction into structured execution plans
- Act as a trusted advisor while maintaining independent judgment
- Translate CEO and GTM priorities into executable plans for distributed teams
- Collaborate with Product, Engineering, Revenue, Finance, People, and Legal functions
- Enable follow-the-sun execution through coordination with India-based teams
- Partner with program management or business operations roles (as applicable)
- Drive clarity on quarterly priorities, execution focus areas, and ownership structures
- Ensure alignment on what is prioritized and what is intentionally deprioritized
- Reduce inefficiencies arising from miscommunication and duplicated effort
- Establish structured communication frameworks across leadership teams
- Oversee GTM technology stack including CRM, marketing automation, and analytics platforms
- Ensure data integrity, governance, and accessibility across systems
- Standardize definitions, metrics, and reporting frameworks
- Drive automation and process efficiency across revenue workflows
- Collaborate on GTM incentive structures aligned to growth objectives
- Support pricing, packaging, and monetization strategy evolution
- Analyze impact of pricing changes on conversion, retention, and expansion
- Not an Executive Assistant role managing calendars or administrative tasks
- Not a COO role with direct P&L ownership
- Not a project management or PMO coordination role
- Not a communication intermediary without decision authority
The role derives influence through CEO backing and execution ownership, not hierarchical authority.
- Strong understanding of AI-driven SaaS business models and revenue mechanics
- Deep expertise in Revenue Operations, GTM strategy, or business operations
- Advanced analytical capability with experience in data-driven decision-making
- Ability to translate complex data insights into strategic actions
- Strong stakeholder management across senior leadership teams
- High execution discipline and process orientation
- Ability to operate effectively in a multi-geo, fast-scaling environment
- 12–8 years of experience in Revenue Operations, Business Operations, Strategy, or similar roles
- Prior experience in B2B SaaS, AI, or data-driven organizations preferred
- Exposure to multi-geography operations and distributed teams
- Experience working closely with senior leadership or founders
- Background in consulting combined with operating roles may be advantageous
- Clarity of thought with the ability to simplify complexity
- High judgment in decision-making and stakeholder interactions
- Strong executive presence and credibility
- Bias toward action and outcome orientation
- Ability to challenge constructively with a balanced approach
- High integrity and discretion in handling sensitive information
- Revenue growth (ARR/MRR) and predictability
- Forecast accuracy and pipeline health
- Execution velocity of cross-functional initiatives
- Reduction in decision cycle time
- Net Revenue Retention and customer expansion metrics
- CEO bandwidth optimization and operating efficiency
This role offers a unique opportunity to operate at the core of a high-growth AI SaaS organization, directly partnering with the Founder to shape both the revenue engine and the operating rhythm of the company.
It is designed for individuals who combine strategic thinking with execution rigor and who seek to influence organizational outcomes at scale.
