Visa Executive/Specialist
Location: Kolkata
Employment Type: Full-time
Industry: Travel & Tourism
Experience: 2–5 years in Visa Processing / Travel Industry
About the Role
We are looking for an experienced and detail-oriented Visa Specialist to join our team. The candidate will be responsible for managing the complete visa processing cycle for our clients, ensuring accurate documentation, timely submissions, effective follow-ups, and a smooth visa experience.
The ideal candidate should have strong knowledge of visa procedures and documentation for multiple international destinations and should be capable of handling applications independently from initial assessment through visa issuance.
Key Responsibilities
- Handle end-to-end visa processing for international destinations.
- Assess client profiles and provide accurate guidance regarding visa requirements.
- Check and verify passports, application forms, photographs, financial documents, employment/business documents, invitation letters, travel insurance and other supporting documents.
- Prepare and submit visa applications as per embassy, consulate and VFS requirements.
- Coordinate and manage visa appointments, biometrics and document submissions.
- Maintain accurate records and regularly track the status of all visa applications.
- Coordinate with embassies, consulates, VFS centres, visa agencies and overseas partners wherever required.
- Keep updated with changes in visa rules, documentation requirements, fees, processing timelines and immigration regulations.
- Communicate visa requirements, timelines and additional document requests clearly to clients and internal teams.
- Handle visa-related queries, delays, additional document requests and refusals professionally.
- Analyze visa refusals and identify possible documentation or application gaps.
- Ensure secure handling and timely return of client passports and documents.
- Coordinate with Sales, Operations and Accounts teams to ensure visa readiness before travel.
- Maintain daily/weekly visa MIS and provide regular updates to management.
- Ensure high accuracy, confidentiality and compliance throughout the visa process.
Requirements
- 2–5 years of relevant experience in visa processing, travel consultancy, tour operations or immigration-related services.
- Good knowledge of visa procedures for countries such as UK, USA, Canada, Schengen/Europe, Australia, New Zealand, Japan, Singapore, UAE and other international destinations.
- Strong understanding of visa documentation and application procedures.
- Excellent attention to detail and document-checking ability.
- Good written and verbal communication skills.
- Strong follow-up and coordination skills.
- Ability to work under deadlines and manage multiple visa files simultaneously.
- Proficiency in MS Office / Google Workspace and basic MIS reporting.
- Ability to handle confidential client and passport information responsibly.
Preferred Skills
Visa Processing | Visa Documentation | VFS | Embassy Coordination | Schengen Visa | UK Visa | USA Visa | Canada Visa | Australia Visa | Client Handling | Travel Industry | Application Processing | MIS | Documentation Verification
What We Offer
- Opportunity to work with a professional and growing travel company.
- Exposure to multiple international destinations and visa categories.
- Supportive and performance-driven work environment.
- Learning and career-growth opportunities.
- Competitive salary based on experience and expertise.
Candidate Profile
We are looking for someone who is responsible, detail-oriented, proactive and client-focused, with the ability to independently manage visa cases and ensure that every application is properly prepared and submitted within the required timeline.
Interested candidates may apply with their updated CV mentioning their relevant visa-processing experience and destinations handled and mail it to- [email protected]
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person
