Job Description:
Job Opening: Technical Support Executive (Fresher / College Student)
Company: Imagica Health
Location: 109/110 Royal Square, near VIP Circle, Utran
Shift: 1:30 PM – 9:30 PM
About the Role:
We are looking for a motivated fresher or college student to join our team as a Technical Support Executive. In this role, you will facilitate virtual webinars for doctors and patients using our in-house platform, ensuring a smooth, professional, and impactful experience. This is a great opportunity to learn, grow, and start your career immediately!
Key Responsibilities:
- Set up and configure webinar sessions on our proprietary platform.
- Manage pre-webinar preparations: landing page creation, sending confirmation emails, scheduling reminders via email/SMS.
- Provide live technical support during webinars to ensure seamless experiences.
- Troubleshoot technical issues in real time.
- Coordinate with internal teams (marketing, IT, client servicing) to achieve webinar goals.
- Maintain post-webinar reports, analytics, and collect participant feedback.
Who Should Apply:
- Fresher or college student passionate about technology and digital platforms.
- Good communication and problem-solving skills.
- Ready to join immediately and work in an onsite role.
Why Join Us:
- Hands-on experience with live webinars and digital event management.
- Immediate joining opportunity.
- Work in a supportive, learning-focused environment.
Pay: ₹10,000.00 - ₹20,000.00 per month
Education:
Location:
- Utran, Surat, Gujarat (Preferred)
Work Location: In person
