KEY PERFORMANCE INDICATORS (KPIs)
The performance of the Branch Incharge may be evaluated based on:
- On-time dispatch and delivery performance
- Reduction in delivery delays
- Vehicle utilisation and availability
- Warehouse efficiency
- Accuracy of inventory and stock records
- Reduction in shortages and damages
- Customer satisfaction
- Timely resolution of customer complaints
- Staff productivity and discipline
- Control of operational and transportation costs
- Compliance with company policies and customer requirements
REQUIRED SKILLS & COMPETENCIES
- Strong knowledge of transportation and logistics operations
- Experience in warehouse and inventory management
- Good leadership and team management skills
- Strong planning and coordination abilities
- Problem-solving and decision-making skills
- Ability to work under pressure and manage urgent operations
- Good communication and customer-handling skills
- Knowledge of dispatch, delivery, and vehicle management
- Basic knowledge of inventory systems and documentation
- Good computer skills, including MS Excel and reporting, Emails and PPT
EDUCATIONAL QUALIFICATION
Graduate preferred, with relevant qualifications or experience in:
- Logistics
- Supply Chain Management
- Transportation
- Warehouse Management
- Business Administration
EXPERIENCE REQUIREMENT
5–10 years of relevant experience in Transportation, Logistics, Warehousing, or Supply Chain Operations, preferably in a supervisory or branch management role.
Overall Responsibility
The Branch Incharge – Hoshiarpur will be the primary person responsible for ensuring the smooth, efficient, safe, and cost-effective functioning of the Branch. The role requires complete ownership of transportation and warehouse operations while ensuring timely deliveries, proper inventory management, staff discipline, customer satisfaction, and effective coordination with Senior Management.
The Branch Incharge is expected to take proactive ownership of all operational challenges and ensure that issues are resolved promptly without adversely affecting customer service or business operations.
Pay: ₹25,000.00 - ₹42,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Provident Fund
Work Location: In person
