Job Title: Hotel Property Manager
Location: North Goa
Department: Operations & Sales
Reporting To: Regional Head / Director
Job Summary:
The Hotel Property Manager is responsible for overseeing the complete operations of the property, ensuring smooth day-to-day functioning, maximizing revenue, and delivering exceptional guest experiences. This role also includes driving sales, managing budgets, and leading the team to achieve business goals.
Key Responsibilities:1. Hotel Operations Management
- Oversee daily hotel operations including Front Office, Housekeeping, F&B, and Maintenance
- Ensure high standards of guest service and satisfaction
- Handle guest complaints and resolve issues promptly
- Maintain property cleanliness, safety, and compliance with company standards
- Monitor inventory, vendor management, and procurement
2. Sales & Revenue Management
- Drive room sales, corporate bookings, and long-term stays
- Develop and implement sales strategies to increase occupancy and revenue
- Manage OTA platforms (Booking.com, MakeMyTrip, etc.) and optimize listings
- Build and maintain relationships with corporate clients and travel agents
- Monitor pricing strategies based on market trends and competition
3. Financial Management
- Prepare and manage budgets, forecasts, and expense control
- Ensure proper billing, cash handling, and financial reporting
- Maximize profitability through cost control and revenue growth
4. Team Management
- Recruit, train, and supervise hotel staff
- Ensure proper scheduling and manpower planning
- Monitor employee performance and conduct regular evaluations
- Maintain a positive work environment and discipline
5. Compliance & Reporting
- Ensure adherence to company policies and legal regulations
- Maintain accurate reports on occupancy, revenue, and operations
- Coordinate with head office and other locations for smooth functioning
Key Requirements:
- Bachelor’s degree in Hospitality Management or related field
- 3–6 years of experience in hotel operations and sales
- Strong leadership and team management skills
- Good knowledge of PMS systems and OTA platforms
- Excellent communication and problem-solving skills
- Ability to handle multiple properties (preferred)
Key Skills:
- Operations Management
- Sales & Business Development
- Revenue Management
- Team Leadership
- Customer Service Excellence
Job Types: Full-time, Permanent
Pay: ₹50,000.00 - ₹60,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
