- CRM Manager: Responsible for aligning the CRM system with business goals, acting as a bridge between IT and business teams, and ensuring the CRM works effectively across all departments. 1
- Sales Team: Focuses on nurturing leads, closing deals, and maintaining client relationships, ensuring the CRM remains up-to-date with customer activity. 1
- Marketing Team: Uses CRM systems to plan campaigns, analyze audience behavior, and improve lead quality, helping to personalize outreach and measure ROI. 1
- Customer Support / Service Team: Manages support tickets, tracks resolutions, and provides faster service, ensuring a smoother and more consistent customer experience. 1
- IT Team / Technical Support: Aids in the implementation, customization, and upkeep of the CRM system, ensuring it functions optimally. 1
- These roles are essential for the success of a CRM system, as they ensure that the system is utilized effectively and that customer data is managed and maintained properly.
- 6
- 6 Sources
Pay: ₹30,000.00 - ₹50,000.00 per month
Work Location: In person
