SALES EXECUTIVE – TWO-WHEELER DEALERSHIP
Position: Sales Executive – Two-Wheeler
Department: Sales
Industry: Automobile / Two-Wheeler
Reporting To: Sales Manager / Sales Head
Employment Type: Full-Time
Job Purpose
To achieve assigned two-wheeler sales targets by generating new enquiries, understanding customer requirements, explaining suitable Bajaj motorcycle models and schemes, conducting product demonstrations, converting leads into sales, and maintaining strong customer relationships.
Key Responsibilities
- Customer Handling
- Welcome and assist showroom walk-in customers professionally.
- Understand customer requirements, budget, usage, and preferences.
- Provide accurate information about available Bajaj two-wheeler models, features, prices, and benefits.
- Conduct vehicle demonstrations and test rides.
- Sales & Target Achievement
- Achieve monthly sales and retail targets assigned by the Sales Manager.
- Generate new leads through showroom enquiries, telephone calls, digital enquiries, referrals, and field activities.
- Follow up regularly with prospective customers and convert enquiries into bookings and sales.
- Maintain proper records of daily enquiries, bookings, and sales.
- Product Knowledge
- Maintain good knowledge of Bajaj motorcycle models, variants, features, specifications, pricing, accessories, and applicable schemes.
- Explain exchange offers, finance schemes, insurance options, accessories, and other dealership offers to customers.
- Lead Management & Follow-Up
- Follow up on all open enquiries within the required timeline.
- Maintain accurate customer and enquiry details in the dealership CRM/system.
- Contact previous customers and potential customers for repeat/referral business.
- Ensure maximum conversion of online, telephone, walk-in, and field-generated leads.
- Finance & Documentation
- Coordinate with finance executives/customers for vehicle loan requirements.
- Explain available finance schemes and assist customers with the required documentation.
- Ensure customer documents are complete and submitted on time.
- Coordinate with the relevant teams for smooth loan processing and vehicle delivery. Bajaj-related sales roles also emphasize finance-scheme sales, document verification, enquiry conversion, and maintaining dealer/customer relationships.
- Exchange & Insurance
- Promote vehicle exchange opportunities and coordinate vehicle evaluation.
- Explain insurance options and assist customers in completing insurance formalities.
- Support the dealership in achieving exchange and insurance penetration targets.
- Customer Relationship Management
- Maintain professional relationships with customers throughout the sales process.
- Coordinate with the service department when required.
- Ensure a smooth booking-to-delivery experience.
- Handle customer queries and escalate complaints to the Sales Manager when necessary.
- Market & Competitor Activities
- Monitor competitor models, pricing, offers, and promotional activities.
- Conduct local market visits and lead-generation activities.
- Support showroom promotional campaigns, roadshows, exhibitions, and other BTL activities. Bajaj's sales roles specifically identify competition tracking, market intelligence, local activation, and dealership/customer interaction as important sales competencies.
Pay: From ₹20,000.00 per month
Work Location: In person
