Job Title: Banquet Sales Manager
Job Summary
We are looking for an experienced and customer-focused Banquet Sales Manager to drive banquet and event sales by generating new business, managing client relationships, and ensuring seamless event planning. The ideal candidate will be responsible for achieving sales targets, coordinating with internal departments, and delivering exceptional customer experiences for weddings, corporate events, social gatherings, and other special occasions.
Key Responsibilities
Sales & Business Development
- Generate banquet sales through corporate clients, event planners, wedding planners, travel agents, and direct customer inquiries.
- Identify and pursue new business opportunities to maximize banquet revenue.
- Develop and implement sales strategies to achieve monthly and annual revenue targets.
- Conduct site visits and venue tours for prospective clients.
- Build and maintain long-term relationships with existing and potential clients.
- Attend networking events, exhibitions, and industry meetings to promote the venue.
Client Relationship Management
- Understand client requirements and recommend suitable banquet packages.
- Prepare customized proposals, quotations, and contracts.
- Negotiate pricing while maintaining profitability.
- Act as the primary point of contact from inquiry to event confirmation.
- Ensure high levels of customer satisfaction and promptly resolve client concerns.
Event Coordination
- Coordinate with the operations, banquet, kitchen, décor, housekeeping, and finance teams to ensure flawless event execution.
- Conduct pre-event meetings to communicate client requirements to internal teams.
- Monitor event arrangements to ensure quality standards are met.
- Handle last-minute changes efficiently while maintaining service excellence.
Revenue & Reporting
- Prepare weekly and monthly sales reports.
- Maintain accurate records of leads, bookings, and revenue using CRM or sales management systems.
- Monitor market trends, competitor pricing, and customer preferences.
- Forecast banquet business and identify opportunities to increase occupancy and revenue.
- Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.
Required Skills
- Strong sales and negotiation skills
- Excellent communication and interpersonal skills
- Customer relationship management
- Event planning and coordination
- Business development and lead generation
- Presentation and proposal preparation
- Revenue management
- Problem-solving and decision-making
- Time management and organizational skills
- Proficiency in Microsoft Office and CRM software
Key Performance Indicators (KPIs)
- Monthly and annual banquet sales revenue
- Number of banquet bookings confirmed
- New client acquisition
- Corporate account development
- Wedding and social event bookings
- Lead conversion ratio
- Customer satisfaction scores
- Repeat business and client retention
- Achievement of sales targets
Working Conditions
- Full-time position.
- Flexible working hours, including evenings, weekends, and public holidays based on event schedules.
- Frequent client meetings, venue tours, and participation in promotional events.
Salary & Benefits
Competitive salary with attractive incentives based on banquet sales performance, along with company benefits as per organizational policy.
- 3–7 years of experience in banquet sales, hotel sales, event sales, or hospitality sales.
- Proven experience in achieving sales targets and managing high-value events.
- Experience in luxury hotels, banquet venues, or wedding/event management is preferred.
Candidates can share their cv on 9810966812
Immediate joiners are preferred
Pay: ₹20,000.00 - ₹60,000.00 per month
Work Location: In person
