Job description:
Baath Eye Care Centre — Front Office Executive
Location: Ludhiana, Punjab, India
Job type: Full-time
Experience: 1–2 years preferred
Education: Graduate (any discipline) — healthcare or hospitality background preferred
Role summary:
We’re looking for a professional Front Office Executive to be the first point of contact for patients and visitors. The front office will manage reception duties, appointment scheduling, patient registration, and phone and billing support to ensure smooth clinic operations.
Key responsibilities:
- Greet patients and visitors with a friendly, professional attitude.
- Manage appointments and scheduling (phone, walk-ins, and online portals).
- Register patients, verify personal and insurance details, and maintain accurate records.
- Answer incoming calls, respond to queries, and route calls/messages to the appropriate staff.
- coordinate with all teams
- Generate bills/receipts and coordinate for TPA/insurance as required.
- Manage basic data entry, filing, and document scanning.
- Support minor inventory tracking
- Follow clinic SOPs, confidentiality, and patient privacy protocols.
Qualifications:
- 1–3 years of front desk, receptionist, or customer service experience; healthcare/clinic experience preferred.
- Good communication skills in English, Punjabi, and Hindi
- Basic computer skills: MS Office.
- Pleasant telephone manner and strong interpersonal skills.
- Organised, punctual, and able to manage multiple tasks in a busy environment
Can Connect -9622365444
Pay: ₹10,000.00 - ₹13,486.00 per month
Work Location: In person
