Job Description:
We are seeking a detail-oriented and tech-savvy E-Commerce Associate to manage and grow our online sales channels. The ideal candidate will be responsible for product listings, inventory updates, order management, customer engagement, and digital coordination with marketplaces and logistics partners. This role is crucial to maintaining a strong and responsive digital storefront that reflects the quality and reliability of the Areve Electronics / Batir Amor Brands , along with Social Media management
Key Responsibilities:
· Upload and manage product listings across multiple e-commerce platforms (Amazon, Flipkart, Indiamart, etc.).
· Regularly update stock levels, pricing, and product details to ensure accuracy and consistency.
· Coordinate with internal inventory and logistics teams to ensure timely dispatch and delivery of online orders.
· Handle customer queries, returns, complaints, and feedback with professionalism and speed.
· Monitor and analyze sales data, customer trends, and competitor activity to support digital sales strategies.
· Optimize listings using keywords, high-quality images, and compelling descriptions to improve visibility and conversions.
· Assist with the execution of online promotions, campaigns, and seasonal offers.
· Prepare regular reports on e-commerce performance metrics and share insights with the management team.
· Collaborate with the marketing and design teams for content updates, banners, and product visuals.
Qualifications:
· Bachelor’s degree in Commerce, Business, Marketing, or a related field.
· 1-3 years of experience in e-commerce operations or digital sales.
· Familiarity with major Indian e-commerce marketplaces and seller portals.
· Working knowledge of MS Excel, product listing tools, and order management systems.
· Strong analytical, coordination, and multitasking skills.
· Attention to detail and the ability to work in a deadline-driven environment.
· Good written and verbal communication skills in English and Hindi/Bengali.
· Proactive mindset and a willingness to stay updated with market trends and e-commerce best practices.
Benefits:
· Competitive compensation based on experience and performance.
· Career growth opportunities in a technology-driven and expanding business.
· Supportive work culture focused on innovation, training, and personal development.
· Health insurance coverage and employee-friendly HR policies.
· Exposure to cross-functional departments and digital marketing teams.
Pay: ₹9,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person
