Customer Support Executive - Voice & Chat Process
A leading USA-based MNC is hiring Customer Support Executives for its AR Voice Process.
Job Details
- Position: Customer Support Executive - AR Voice Process
- Location: Mohali
- Shift: Night Shift
- Week Offs: Fixed Saturday & Sunday Off
- Process: Voice Process
Eligibility Criteria
For Freshers
- Graduates only
- Graduation completed in 2021 or later
- Candidates must have all semester mark sheets available
- If your final semester marksheet has not been issued yet, your final semester online result will also be accepted
For Experienced Candidates
- Minimum 6 months of documented experience required
- Experience must be from a Voice Process where customer interactions were handled over calls
Mandatory Requirement
- Excellent English Communication Skills are mandatory
- Candidates must be confident in speaking, understanding, and communicating professionally in English
Job Responsibilities
- Handle customer queries and concerns over calls
- Provide accurate resolutions and support
- Deliver a positive customer experience
- Follow process guidelines and quality standards
Benefits
- Fixed Saturday & Sunday Off
- Cab Facility for Employees
- Professional Training and Development
- Opportunity to work with a Leading USA-Based MNC
- Career Growth and Internal Advancement Opportunities
- Professional and Supportive Work Environment
Age Criteria
- Age must be between 18 and 30 years
Interested candidates can apply now for walk-in interviews.
Pay: From ₹23,000.00 per month
Benefits:
- Food provided
- Provident Fund
Education:
- Higher Secondary(12th Pass) (Required)
Language:
Shift availability:
Work Location: In person