Job Title: Customer Support Associate (Voice / Chat Process)
Location: Bhopal
Job Type: Full-Time
Job Summary
You will be responsible for assisting customers, resolving queries, and delivering a positive customer experience while maintaining service quality standards.
This opportunity is suitable for both freshers and experienced professionals interested in building a career in customer support.
Key Responsibilities
- Handle customer interactions through Voice or Chat.
- Resolve customer queries accurately and professionally.
- Record customer interactions in CRM systems.
- Escalate unresolved issues when required.
- Meet service quality and productivity targets.
Requirements
- Minimum Qualification: 12th Pass.
- Freshers and experienced candidates can apply.
- Good communication skills in English.
- Basic computer knowledge and MS Office.
- Willingness to work in rotational shifts.
- Customer-focused attitude and problem-solving skills.
Pay: ₹13,000.00 - ₹15,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Work Location: In person
