Monitor and audit US process sales calls, score interactions, identify errors, share feedback, and maintain quality reports. Incentives available on performance.
Requirements: Min 1 year QA experience in international BPO | Voice process | Strong English | CSAT/SLA knowledge.
Pay: ₹30,000.00 - ₹40,000.00 per month
Application Question(s):
- Expected Salary?
- Current Salary?
Experience:
- Quality assurance: 1 year (Required)
Work Location: In person
