Customer Care Executive (Chat & Voice Process)
Company: Woodrock Infotech
Job Description
Woodrock Infotech is hiring Customer Care Executives for both Chat and Voice processes. We are looking for energetic and customer-focused candidates who can handle customer queries professionally and provide excellent support.
Roles & Responsibilities
- Handle customer queries through calls and chats
- Provide accurate information and timely resolutions
- Maintain professional communication with customers
- Escalate unresolved issues to the concerned department
- Ensure customer satisfaction and positive experience
- Maintain records of customer interactions
Eligibility Criteria
- Age limit: Up to 33 years
- Good communication skills in English
- Basic computer knowledge required
- Freshers and experienced candidates can apply
- Comfortable with rotational shifts and night shifts
Job Details:
- Shift: Rotational shifts including night shifts
- Employment Type: Full-time
Skills Required
- Good verbal and written communication
- Problem-solving ability
- Positive attitude and teamwork skills
- Ability to work under pressure
Benefits
- Attractive salary package
- Growth opportunities
- Friendly work environment
- Training and support provided
HR Contact
HR Name: Himani Sharma
Contact Number: 9897494412
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
