Customer Care Associate (Voice Process)
Location: HSR Layout, Bengaluru
Job Type: Full-time
Shift: Night Shift
Working Days: 6 days a week (Rotational week offs)
About BrightCHAMPS
BrightCHAMPS is a global EdTech platform helping children aged 6–16 develop future-ready skills through live online learning.
Key Responsibilities
- Handle inbound and outbound customer calls.
- Resolve customer queries and complaints professionally.
- Provide accurate information on products and services.
- Update customer details in the CRM system.
- Coordinate with internal teams for issue resolution.
Requirements
- Excellent verbal communication skills in English.
- Willing to work night shifts.
- Must have a personal laptop.
- Basic computer knowledge.
- Strong customer service and communication skills.
- Freshers and experienced candidates are welcome to apply.
Pay: ₹300,000.00 - ₹400,000.00 per year
Work Location: In person
