Job Title: Customer Support Executive (Fresher & Experienced)
Location: Jaipur, Rajasthan
Employment Type: Full-Time
Joining: Immediate Joiners Preferred
Shifts : Rotational Shifts (Night Shifts mostly )
CTC: Up to ₹3.0 LPA – ₹3.5 LPA (₹30,000 – ₹35,000 per month equivalent CTC, based on experience and skills)
About the Role
We are seeking enthusiastic and customer-focused **Customer Support Executives** to join our team in Jaipur. This opportunity is open to both freshers and experienced professionals who are passionate about delivering excellent customer service and building positive customer relationships.
The ideal candidate should possess strong communication skills, a problem-solving mindset, and the ability to handle customer interactions professionally. Candidates available for immediate joining will be given preference.
Key Responsibilities
* Handle customer inquiries via phone, email, chat, and other communication channels.
* Provide accurate information regarding products, services, and company policies.
* Resolve customer concerns, complaints, and service requests efficiently.
* Maintain a high level of customer satisfaction through professional interactions.
* Record customer interactions and update relevant information in CRM systems.
* Follow up on pending customer issues and ensure timely resolution.
Required Skills
For Freshers
* Graduate or Undergraduate (any discipline).
* Excellent verbal and written communication skills.
* Basic computer knowledge and familiarity with MS Office.
* Positive attitude and willingness to learn.
* Strong interpersonal and customer-handling skills.
For Experienced Candidates
* 6 months to 4 years of experience in Customer Support, Customer Service, BPO, Call Center, or related roles.
* Experience in handling customer queries and issue resolution.
* Familiarity with CRM tools and customer support processes is an advantage.
* Strong communication, problem-solving, and multitasking abilities.
Compensation & Benefits
* Competitive salary package up to ₹3.0 – ₹3.5 LPA CTC.
* Performance-based incentives (as applicable).
* Career growth and learning opportunities.
* Cab Facility for Females
* Night allowance for Males ₹ 180 per day
* Supportive and professional work environment.
* Training and development programs.
Interested candidates can apply with their updated resume. Immediate joiners will be prioritized.
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
