Senior Server Support Engineer (L2 Support)
Company: BIPS Systems Limited
Job Type: Full-Time
Job Location: GNIDA Office, Greater Noida Industrial Development Authority (Near GNIDA Metro Station), Greater Noida, Uttar Pradesh – 201310
Open Positions: 01
Salary: ₹30,000 – ₹40,000 per month (Based on experience and technical expertise)
Experience Required: 5–6 Years
Notice Period: Immediate Joiners Preferred
Job Description
BIPS Systems Limited is looking for an experienced Senior Server Support Engineer (L2 Support) to join our IT Infrastructure team. The ideal candidate should have strong hands-on experience in server administration, desktop support, Microsoft technologies, Active Directory, networking, and enterprise IT infrastructure.
The selected candidate will be responsible for providing Level-2 technical support, ensuring smooth IT operations, and resolving hardware, software, server, and network-related issues across the organization.
Key Responsibilities
- Provide Level 2 (L2) Desktop Support for hardware, software, and operating system-related issues.
- Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and peripheral devices.
- Install, configure, and support Windows 10 & Windows 11 operating systems.
- Manage and support Microsoft 365, Outlook, Microsoft Teams, and other business applications.
- Administer Active Directory, including user account creation, password resets, group policies, permissions, and user management.
- Configure and support VPN, LAN, Wi-Fi, and perform basic network troubleshooting.
- Monitor and troubleshoot Windows Server environments.
- Perform software installations, upgrades, patch management, and system updates.
- Coordinate with internal teams and vendors to resolve technical issues.
- Maintain IT asset records, documentation, and support logs.
- Ensure smooth day-to-day IT infrastructure operations and provide timely technical support.
Required Skills
- Strong knowledge of Windows 10 & Windows 11
- Hands-on experience with Windows Server Administration
- Good knowledge of Microsoft 365, Outlook, and Microsoft Teams
- Experience in Active Directory administration
- Basic knowledge of DNS, DHCP, TCP/IP, VPN, LAN, Wi-Fi, and Network Troubleshooting
- Experience in hardware troubleshooting and desktop support
- Good communication, analytical, and problem-solving skills
- Ability to work independently and handle multiple support requests efficiently
Educational Qualification
- B.Tech / BE in Computer Science, Information Technology, Electronics & Communication, or a related discipline.
- BCA / MCA or Diploma in Computer Engineering / Information Technology can also apply.
- Microsoft Certifications such as MCSA, MCSE, Microsoft 365, Azure Administrator, CCNA, or equivalent certifications will be an added advantage.
Experience Required
5–6 years of relevant experience in:
- L2 Desktop Support
- Windows Server Administration
- Microsoft 365 Administration
- Active Directory Management
- IT Infrastructure Support
- Network Troubleshooting
- Enterprise IT Support Environment
Preferred Candidate
- Experience in enterprise or government IT infrastructure projects.
- Strong knowledge of Windows Server, Microsoft 365, Active Directory, and networking.
- Ability to troubleshoot complex technical issues independently.
- Immediate Joiners will be given preference.
Why Join BIPS Systems Limited?
- Opportunity to work on large-scale Enterprise and Government IT projects.
- Exposure to modern IT Infrastructure and Microsoft technologies.
- Professional, collaborative, and growth-oriented work environment.
- Excellent opportunities for technical learning and career advancement.
How to Apply
Interested candidates can share their updated resume at:
[email protected]
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Application Question(s):
- ENTER PERVIOUS COMPANY NAME
Education:
Experience:
- IT Infrastructure Support: 6 years (Preferred)
Work Location: Remote
