The Hackett Group’s GBS Executive Advisory Program is designed to support executives with responsibility for delivering business services including back-office support processes and knowledge-centric activities through a global business services organization. Members include (senior) vice presidents of global business services, shared services directors/ managers, strategy directors/managers, and (senior) vice presidents/directors of business transformation etc.
Our advisory service provides clients with unlimited access to Hackett’s market leading intellectual property and research along with the personalized touch of a dedicated advisory team to help the clients realize their specific goals.
This role requires research on GBS-specific topics like GBS Location selection strategy, GBS Service Management, GBS Service delivery strategy, GBS Governance model, establishing & running a GBS operations, Process maturity within GBS centers, GBS Talent Management, Globalization, Digital Transformation, use of AI in GBS amongst others.
An Analyst is expected to work with the Senior Analysts, Team Leaders, Managers, Functional Practice Leaders, Business Advisors & Research Directors for the GBS Executive Advisory program located in the US and Europe by supporting research requirements for short-term client projects (client inquiries).
The primary role of the Analyst is the management and completion of client inquiries; however, the position will also include internal primary research (Hackett IP) and external research (secondary sources) as well as additional analytic support when needed.
