professional who acts as the first point of contact between a company and its customers. Whether it's answering a question, solving a problem, or simply guiding a customer through a process, a CCE plays a vital role in keeping customers happy and loyal.
handling customer concerns and complaints in a timely manner. informing customers of upcoming promotions or deals. establishing a positive rapport with all clients and customers in person or via phone. forming reports based on customer satisfaction statistics and helping their team to develop new skills.
Job Type: Full-time
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
