A telecaller initiates calls to prospective and existing clients to promote products, generate sales, or provide customer support. They are responsible for qualifying leads, delivering persuasive scripts, resolving inquiries, and meticulously logging all customer interactions into CRM databases to meet daily or weekly conversion targets.
- Outbound & Inbound Calls: Contact prospective customers to pitch offerings and respond to incoming customer queries.
- Lead Nurturing: Qualify prospects, schedule follow-ups, and pass high-potential leads to the senior sales team.
- Data Management: Update and maintain accurate records of customer details, feedback, and interaction history in company CRM systems.
- Query Resolution: Address complaints and provide accurate information regarding company policies, pricing, and product features.
- Target Achievement: Meet or exceed specific Key Performance Indicators (KPIs), such as call volume, lead conversion rates, and sales quotas.
Timing-9:00 to 5:30
Send your resume on 70872-99554
Pay: ₹7,000.00 - ₹10,000.00 per month
Work Location: In person
