Manage the technical architecture, configuration, security, and lifecycle of M3 Sales and Supply Chain Management (SCM) applications. The role is responsible for proposing and delivering robust technical solutions that align with business objectives, IT standards, and security requirements.
Key Responsibilities
Solution Development & Release Management
Translate business and solution requirements into detailed technical specifications.
Create, process, and release solution data and configuration changes.
Develop, maintain, test, and deploy solution enhancements and fixes.
Coordinate release management activities, including planning, validation, and communication.
Application Lifecycle & Technical Governance
Support application lifecycle maintenance, including hosting, integrations, performance monitoring, and technical upgrades.
Ensure solutions comply with IT security policies, data privacy regulations, and enterprise architecture standards.
Maintain up-to-date knowledge of technology trends and advancements relevant to M3 Sales and SCM.
Process Optimization & Innovation
Identify opportunities for automation, process optimization, and AI-driven capabilities within the application landscape.
Recommend and implement improvements that enhance efficiency, reliability, and user experience.
Project & Stakeholder Management
Act as a subject matter expert (SME), coordinator, and/or project manager for assigned initiatives.
Collaborate closely with business stakeholders, key users, vendors, and AMS (Application Management Services) partners.
Provide guidance during project planning, testing, deployment, and post-go-live support.
Support & Incident Management
Participate in troubleshooting production incidents and provide timely resolution support.
Work with AMS partners to ensure service quality, issue resolution, and continuous improvement.
Training, Communication & Documentation
Train and support solution key users on new functionalities and process changes.
Communicate release updates, impacts, and best practices to stakeholders.
Maintain comprehensive solution documentation, including technical specifications, configurations, and operational procedures.
Core Skills & Qualifications
Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent practical experience).
3–7 years of hands-on configuration experience with M3 Sales and SCM (including Operations).
Strong understanding of application architecture, integrations, and release management practices.
ITIL knowledge is required; ITIL certification is preferred.
Familiarity with security, compliance, and data privacy requirements in enterprise environments.
Soft Skills
Strong problem-solving and analytical capabilities.
Structured, organized, and detail-oriented mindset.
Excellent communication and collaboration skills across technical and business teams.
Ability to manage multiple priorities in a fast-paced environment.
Customer-focused approach with a commitment to service quality and continuous improvement.
Preferred Qualifications
Experience working with AMS partners or external vendors.
Exposure to automation tools, AI capabilities, or process optimization initiatives.
Experience in manufacturing, supply chain, or sales operations environments.
We offer you a challenging position in a dynamic global company and a great opportunity for your professional development. You will have the support of our great team.
Did we catch your interest? Join our team and fill out our electronic application form at the latest 06th July 2026
When everything works together
Valmet is where the best talent from a wide variety of backgrounds comes together. With 17,500 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers’ performance forward requires creativity, technological innovations, service know-how – and above all, teamwork.
