Customer Relationship Manager (CRM)
Company: Authentic HR Services Pvt. Ltd.
Location: Sapna Sangeeta, Indore
Experience: Fresher to 3 Years
About the Company
Authentic HR Services Pvt. Ltd. is an HR consulting and manpower solutions company offering:
- Recruitment & Staffing
- Payroll Services
- NAPS/NATS Apprenticeship Services
- Third-Party Aggregator Services
- HR Consulting
Job Summary
The Customer Relationship Manager (CRM) will be responsible for developing relationships with new and existing clients, promoting Recruitment Services and NAPS/NATS Apprenticeship Solutions, converting leads into clients, and maintaining long-term business relationships.
Key Responsibilities
Recruitment Services
- Contact prospective clients via calls, emails, LinkedIn, and meetings.
- Explain recruitment services and hiring processes.
- Share proposals, service agreements, and company profiles.
- Understand hiring requirements and coordinate with recruiters.
- Convert inquiries into clients.
- Build and maintain long-term client relationships.
- Conduct regular follow-ups.
NAPS & NATS Services
- Promote apprenticeship solutions to manufacturing and corporate clients.
- Explain government apprenticeship schemes and their benefits.
- Educate clients on compliance, reimbursement, stipend sharing, and cost savings.
- Coordinate apprentice registration and onboarding.
- Guide clients through the implementation process.
Lead Management
- Work on company-generated leads (approximately 80% provided by the company).
- Generate additional business through networking and referrals.
- Maintain CRM records and daily follow-up reports.
- Achieve monthly client acquisition and onboarding targets.
Required Skills
- Excellent communication and interpersonal skills.
- Strong convincing, presentation, and negotiation abilities.
- Ability to manage multiple client follow-ups.
- Willingness to travel for client meetings.
Preferred Candidate
- Freshers with excellent communication skills are encouraged to apply.
- Candidates with 1–3 years of experience in:
- HR Consulting
- Recruitment
- Business Development
- B2B Sales
- Client Relationship Management
Why Join?
- Opportunity to work with clients across India.
- Exposure to Recruitment, Staffing, and Government Apprenticeship Schemes (NAPS/NATS).
- Company-generated leads to support business development.
- Career growth opportunities in HR Consulting and Client Relationship Management.
This role is well suited for candidates who enjoy client interaction, business development, relationship management, and achieving sales targets, especially those looking to build a career in HR consulting and workforce solutions.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
