*Job Summary:*
We are looking for a Customer Support Executive for a Voice process role involving voice calls. The candidate will handle customer queries, resolve issues efficiently, and ensure high customer satisfaction.
*Key Responsibilities:*
- Handle inbound/outbound calls.
- Resolve customer queries, complaints, and service requests
- Maintain accurate records in CRM systems
- Follow SOPs, quality standards, and compliance guidelines
- Achieve productivity, quality, and customer satisfaction targets
*Required Skills:*
- Excellent communication in *English / Hindi* (average English will not be considered)
- Minimum 1 year of relevant experience in Customer Support is Mandatory *( NBFC , Banking , Fintech )*
- Customer handling and problem-solving skills
- Basic computer knowledge and CRM tools
*Salary based on previous experience and previous salary*
Pay: ₹22,000.00 - ₹40,000.00 per month
Benefits:
Experience:
- Corporate finance: 1 year (Required)
- Finance: 1 year (Required)
Language:
- Hindi (Required)
- English (Required)
Location:
- Kudlu Gate Hosur Road, Karnataka (Required)
Work Location: In person
