Work Experience: 2-5years
Work Location: Infopark, Kochi
Mode of Work: Remote (Temporary)
Job Responsibilities:
- Manage and maintain various Windows Server operating systems
- Administer Active Directory (AD), Group Policy Objects (GPO), DNS, and DHCP
- Manage and support Microsoft Exchange Server (on-prem and/or hybrid)
- Administer Microsoft 365 (Office 365) services including user account, license, and mailbox management
- Administer and monitor Hyper-V and VMware virtualization environments
- Maintain computer networks and related computing environments, including system software and
application configurations
- Perform backup operations and develop/execute disaster recovery procedures
- Troubleshoot and resolve hardware, software, and networking issues
- Ensure adherence to Service Level Agreements (SLAs)
- Execute and support Level 1 network-related tasks, escalating where appropriate
- Manage and maintain various applications/tools like RMM, Ticketing, IT Documentation, EDR etc.
Skills Required:
- Hands-on experience with Windows Server, Active Directory, Exchange, and Office 365
- Strong understanding of DNS, DHCP, GPO, and network fundamentals
- Knowledge of Hyper-V and/or VMware platforms
- Backup and disaster recovery experience
- Excellent troubleshooting and analytical skills
- Proficiency in Tools (RMM/Ticketing/Documentation/Backup)
Professional Skills:
- Three-year Diploma or Graduate or Postgraduate
- Relevant certification would be a plus
Essential requirement:
- Willing to work in dedicated night shift
- Excellent communication skills
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Work Location: In person
