TracX Logis India Pvt. Ltd.
Job Description – Sorting Center Incharge (Meesho Operations)
Position- Sorting Center Incharge
Location-Bidar Karnataka
Reporting To- Head Operations (Head office)
About the Role
The Sorting Center Incharge will be responsible for managing end-to-end sorting center operations for Meesho shipments, ensuring timely processing, accurate sorting, dispatch compliance, manpower management, and achievement of operational KPIs and SLAs.
Key Responsibilities
Operations Management
- Manage daily sorting center activities including inbound, scanning, sorting, bagging, loading, and dispatch.
- Ensure all Meesho shipments are processed within defined TAT and SLA requirements.
- Monitor shipment flow to avoid backlogs and operational bottlenecks.
- Ensure smooth coordination with transportation partners and Meesho operations teams.
Team Management
- Lead and manage sorting center supervisors, associates, and contractual workforce.
- Prepare manpower rosters and ensure optimum workforce utilization.
- Conduct daily operational briefings and performance reviews.
- Train staff on process compliance, safety, and productivity standards.
KPI & SLA Management
- Achieve Meesho operational KPIs, including:
- Scan Compliance
- Bagging Compliance
- Dispatch Compliance
- Connection Compliance
- Shipment Accuracy
- Productivity per Headcount
- Analyze daily reports and implement corrective actions for performance gaps.
Quality & Compliance
- Ensure 100% process adherence and shipment integrity.
- Minimize missorts, damages, and operational errors.
- Maintain proper documentation and audit records.
- Ensure workplace safety and compliance with company policies.
Reporting & Coordination
- Prepare and share daily operational MIS and productivity reports.
- Coordinate with Meesho stakeholders for volume planning and issue resolution.
- Escalate critical operational issues and implement preventive actions.
Required Skills
- Strong knowledge of courier, logistics, warehouse, and sorting center operations.
- Experience in handling high-volume eCommerce operations.
- Team leadership and manpower management skills.
- Good knowledge of Excel and operational reporting.
- Ability to work under pressure and manage strict SLAs.
Pay: ₹30,000.00 - ₹60,000.00 per month
Benefits:
Work Location: In person
