Receptionist Job Description
A Receptionist is responsible for creating a positive first impression by welcoming visitors, answering inquiries, and providing administrative support to ensure smooth day-to-day office operations.
Key Responsibilities
- Greet and welcome visitors in a professional and friendly manner.
- Answer, screen, and forward incoming phone calls.
- Manage the reception area, ensuring it is clean and organized.
- Schedule appointments and maintain calendars.
- Receive, sort, and distribute mail and deliveries.
- Respond to emails and customer inquiries promptly.
- Maintain visitor logs and issue visitor passes when required.
- Perform general administrative tasks such as filing, photocopying, scanning, and data entry.
- Order and maintain office supplies.
- Coordinate with staff and departments to support daily operations.
Required Qualifications
- High school diploma or equivalent (associate's degree is an advantage).
- Previous experience in a receptionist, customer service, or administrative role preferred.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Strong organizational and time-management abilities.
- Professional appearance and positive attitude.
- Ability to multitask and work under pressure.
- Strong customer service and interpersonal skills.
Key Skills
- Communication and active listening
- Customer service
- Telephone etiquette
- Organization and multitasking
- Time management
- Computer literacy
- Attention to detail
- Problem-solving
- Teamwork
Sample Resume Job Description
- Greeted visitors and directed them to appropriate departments.
- Answered and managed multi-line phone systems.
- Scheduled appointments and maintained office calendars.
- Processed incoming and outgoing mail and deliveries.
- Maintained office records and performed data entry.
- Assisted with administrative tasks, including filing, scanning, and preparing documents.
- Provided excellent customer service by addressing inquiries professionally and efficiently.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Paid time off
- Provident Fund
Work Location: In person
