Job Title: Accommodation & Staff Logistics Manager
Location: Della Resorts & Adventure, Lonavala, Maharashtra
Department: Human Resources / Administration & Facilities
Reports To: Director HR / Chief Operating Officer
Employment Type: Full-time
Job Purpose
The Accommodation & Staff Logistics Manager is responsible for the end-to-end management, maintenance, allocation and welfare of 110 employee residential units. The role ensures internal guests (employees) receive care and service standards aligned with Della’s employee-first philosophy, while ensuring operational efficiency, statutory compliance, cost control and a safe, harmonious living environment.
Key Responsibilities
Housing & Accommodation Management
Inventory & Allocation: Develop and execute a room-allotment strategy for 110 residential quarters, matching accommodation to job grade (Executive, Supervisor, Associate), shift patterns and family status where applicable.
Occupancy Management: Maintain up-to-date occupancy records, waiting lists, move-in/move-out schedules, and handover documentation.
Asset Management: Maintain inventory of furniture, linen, appliances and personal issue items; track issuance, return, damage, and replacements.
Facility Operations & Maintenance
Housekeeping & Upkeep: Oversee routine housekeeping, deep cleaning cycles, linen management, pest control, and waste management across accommodation blocks.
Maintenance Coordination: Coordinate with Engineering/MEP for routine and preventive maintenance, civil/electrical/plumbing repairs, and execute weekly structural audits; prioritize and track work orders to closure.
Vendor Oversight: Manage contractors for housekeeping, pest control, laundry, and other services; set SLAs, monitor performance, and conduct periodic audits.
Staff Welfare & Community Management
Welfare Services: Supervise on-site welfare services including cafeteria/meal provisions, transportation logistics, sanitation, and grievance redressal.
Rules & Discipline: Implement and enforce accommodation policies, safety rules, and code of conduct; manage disciplinary processes related to housing infractions.
Community Engagement: Foster a positive living environment through regular communication, resident meetings, orientation for new occupants, and culturally appropriate initiatives.
Vendor, Budget & Compliance Management
Financial Control: Prepare and manage monthly budgets for staff housing, cafeteria supplies, transport, utilities and maintenance; implement cost-optimization measures while maintaining service quality.
Procurement & Contracts: Negotiate commercial terms with food vendors, transport agencies and maintenance contractors; manage vendor contracts and renewals.
Statutory Compliance: Ensure compliance with municipal regulations, fire safety certifications, labor laws and health & safety requirements applicable to staff housing. Coordinate inspections and maintain records.
Emergency & Risk Management
Crisis Response: Develop and implement contingency plans for emergencies such as medical incidents, monsoon-related disruptions, power failures, and fire incidents.
Safety Training: Conduct periodic safety drills, basic first-aid training, and awareness sessions for residents and staff.
Core Competencies & Skills
Strong logistical planning and execution for large-volume workforce movements.
Excellent interpersonal skills with empathy and firmness in grievance resolution and disciplinary matters.
Proven vendor negotiation and contract management capabilities.
Crisis management—calm and decisive under pressure.
Good record keeping, reporting and MS Office skills; familiarity with facility management or HRIS systems preferred.
Multilingual: Fluent in English, Hindi; proficiency in Marathi highly preferred.
Candidate Profile & Qualifications
Experience: 7–10 years in facility management, large-scale employee housing management, campus/armed forces accommodation, or luxury hospitality with significant staff-residence responsibility. Experience in resort or high-volume township environments is a strong advantage.
Education: Bachelor’s Degree in Hotel Management, Facility Management, Business Administration, or related discipline.
Work Ethic: Hands-on, proactive leader who embodies Della’s “Never Say No” attitude and is comfortable working on the ground.
Availability: Willingness to work flexible hours, including weekends, and be on-call for emergencies.
Job Title: Accommodation & Staff Logistics Manager
Location: Della Resorts & Adventure, Lonavala, Maharashtra
Department: Human Resources / Administration & Facilities
Reports To: Director HR / Chief Operating Officer
Employment Type: Full-time
Job Purpose
The Accommodation & Staff Logistics Manager is responsible for the end-to-end management, maintenance, allocation and welfare of 110 employee residential units. The role ensures internal guests (employees) receive care and service standards aligned with Della’s employee-first philosophy, while ensuring operational efficiency, statutory compliance, cost control and a safe, harmonious living environment.
Key Responsibilities
Housing & Accommodation Management
Inventory & Allocation: Develop and execute a room-allotment strategy for 110 residential quarters, matching accommodation to job grade (Executive, Supervisor, Associate), shift patterns and family status where applicable.
Occupancy Management: Maintain up-to-date occupancy records, waiting lists, move-in/move-out schedules, and handover documentation.
Asset Management: Maintain inventory of furniture, linen, appliances and personal issue items; track issuance, return, damage, and replacements.
Facility Operations & Maintenance
Housekeeping & Upkeep: Oversee routine housekeeping, deep cleaning cycles, linen management, pest control, and waste management across accommodation blocks.
Maintenance Coordination: Coordinate with Engineering/MEP for routine and preventive maintenance, civil/electrical/plumbing repairs, and execute weekly structural audits; prioritize and track work orders to closure.
Vendor Oversight: Manage contractors for housekeeping, pest control, laundry, and other services; set SLAs, monitor performance, and conduct periodic audits.
Staff Welfare & Community Management
Welfare Services: Supervise on-site welfare services including cafeteria/meal provisions, transportation logistics, sanitation, and grievance redressal.
Rules & Discipline: Implement and enforce accommodation policies, safety rules, and code of conduct; manage disciplinary processes related to housing infractions.
Community Engagement: Foster a positive living environment through regular communication, resident meetings, orientation for new occupants, and culturally appropriate initiatives.
Vendor, Budget & Compliance Management
Financial Control: Prepare and manage monthly budgets for staff housing, cafeteria supplies, transport, utilities and maintenance; implement cost-optimization measures while maintaining service quality.
Procurement & Contracts: Negotiate commercial terms with food vendors, transport agencies and maintenance contractors; manage vendor contracts and renewals.
Statutory Compliance: Ensure compliance with municipal regulations, fire safety certifications, labor laws and health & safety requirements applicable to staff housing. Coordinate inspections and maintain records.
Emergency & Risk Management
Crisis Response: Develop and implement contingency plans for emergencies such as medical incidents, monsoon-related disruptions, power failures, and fire incidents.
Safety Training: Conduct periodic safety drills, basic first-aid training, and awareness sessions for residents and staff.
Core Competencies & Skills
Strong logistical planning and execution for large-volume workforce movements.
Excellent interpersonal skills with empathy and firmness in grievance resolution and disciplinary matters.
Proven vendor negotiation and contract management capabilities.
Crisis management—calm and decisive under pressure.
Good record keeping, reporting and MS Office skills; familiarity with facility management or HRIS systems preferred.
Multilingual: Fluent in English, Hindi; proficiency in Marathi highly preferred.
Candidate Profile & Qualifications
Experience: 7–10 years in facility management, large-scale employee housing management, campus/armed forces accommodation, or luxury hospitality with significant staff-residence responsibility. Experience in resort or high-volume township environments is a strong advantage.
Education: Bachelor’s Degree in Hotel Management, Facility Management, Business Administration, or related discipline.
Work Ethic: Hands-on, proactive leader who embodies Della’s “Never Say No” attitude and is comfortable working on the ground.
Availability: Willingness to work flexible hours, including weekends, and be on-call for emergencies.
Bachelor’s Degree in Hotel Management, Facility Management, Business Administration, or related discipline.
7 to 10 Years
Director - HR
if required
