KRA
- Send and manage professional email campaigns to prospects and existing clients; handle WhatsApp-based outreach and maintain a tracker of all outreach activities and responses
- Manage and upload content across social media platforms — LinkedIn, Facebook, Instagram, and WhatsApp Business — including posts, updates, project showcases, and company announcements; maintain a consistent posting schedule and monitor basic engagement
- Make cold calls exclusively to existing and prospective clients for the purpose of scheduling meetings with our CEO or Design Engineer — confirming appointment details and following up to remind or reschedule as needed
- Coordinate internally with the CEO and Design Engineer on their availability before booking any client meetings and maintain an up-to-date meeting log
- Handle travel bookings for the team and management — including flights, trains, hotels, and local transport — ensuring cost-effective options, timely confirmations, and well-organised travel itineraries
- Handle day-to-day office coordination, documentation, data entry, filing, and record management
- Manage incoming and outgoing correspondence — emails, calls, and couriers — and support the team with scheduling, calendar management, and preparation of reports and presentations
- Act as a point of contact for client queries and relay information accurately between cross-functional teams including design, project, and accounts
- Support project managers and senior staff with client-facing documentation, updates, and meeting preparation
- Assist in raising invoices, following up on outstanding payments, recording petty cash entries, and maintaining basic expense logs in coordination with the accounts team
- Work proficiently on MS Office (Word, Excel, PowerPoint, Outlook) and use Advanced Excel — formulas, VLOOKUP, pivot tables — for data management and MIS reporting
- Use AI tools such as ChatGPT, Copilot, or similar platforms for drafting emails, reports, and content; stay updated with latest software relevant to office work
- Maintain digital trackers, databases, and cloud-based records to ensure information is always accurate and accessible Note: Cold calling in this role is focused only on setting up meetings — not sales or hard selling. Clear, polite, and professional communication is all that is required.
Who We're Looking For
- Graduate in any stream — B.Com / BBA / BCA preferred
- Good communication skills in English and Hindi (Marathi is a plus)
- Strong computer proficiency — MS Office, Advanced Excel, Email & Internet
- Comfortable managing social media platforms — LinkedIn, Facebook, Instagram, and WhatsApp Business
- Awareness of or willingness to learn AI tools like ChatGPT, Copilot, Canva AI, etc.
- Comfortable using travel booking platforms like MakeMyTrip, Cleartrip, IRCTC, or similar
- Confident and polite on calls — comfortable with client-facing telephonic communication
- Organised, detail-oriented, and willing to take ownership of tasks
- Quick learner with a proactive and positive attitude
- Residing in or around Vasai–Virar area preferred What We Offer
- Hands-on training across marketing, social media, admin, accounts, and digital tools
- Exposure to AI tools and latest software used in a modern office environment
- Direct exposure to CEO-level interactions and real client communication
- Friendly, young, and supportive work culture Clear growth path as you learn and prove yourself.
Pay: ₹15,000.00 - ₹20,000.00 per month
Experience:
- Back Office: 1 year (Required)
Willingness to travel:
Work Location: In person
