Job Overview:
Key Responsibilities:
•Assist clients with product setup, onboarding, and training, both online and offline.
•Provide on-site or remote support based on specific client requirements.
•Conduct client visits as per company directives.
•Collaborate with internal technical and product teams to ensure timely resolution of client issues.
•Maintain detailed and accurate records of service activities, issues resolved, and client feedback.
•Educate clients on new product features, updates, and best practices to maximize platform usage.
Training & Travel:
•Comprehensive training will be provided on all company products and client interaction protocols.
•All travel expenses will be reimbursed as per company policy.
•Candidates should be open to working in rotational shifts, including Sundays. Compensation will be provided for any Sunday shifts worked, in accordance with company policy.
Pay: ₹17,000.00 - ₹36,040.66 per month
Work Location: In person
