Key Responsibilities:
- Outbound & Inbound Calls: Make calls to prospects and existing clients (outbound) and handle incoming calls (inbound).
- Sales & Upselling: Persuade customers to buy, upsell, cross-sell, and close deals.
- Lead Management: Generate and follow up on leads, converting them into sales.
- Customer Service: Answer questions, resolve complaints, and maintain strong customer relationships.
- CRM & Reporting: Accurately log all sales activities, customer info, and follow-ups in the CRM system.
- Target Achievement: Consistently meet or exceed daily/monthly sales and call volume targets.
- Product Knowledge: Develop in-depth knowledge of products/services to make effective recommendations.
Essential Skills:
- Excellent verbal communication & interpersonal skills.
- Strong persuasion and negotiation abilities.
- Goal-oriented, results-driven approach.
- Ability to work independently and manage time effectively.
- Familiarity with CRM software (e.g., Salesforce).
Work From Home Aspects:
- Remote Setup: Operates from a home office, requiring self-discipline.
- Target-Driven: Success is measured by sales performance and call metrics.
- Company Representation: Acts as the primary voice of the company, creating first impressions.
Job Type: Full-time
Pay: ₹10,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Paid sick time
- Work from home
Experience:
- Inside sales: 1 year (Required)
Work Location: Remote
