Balaji Dental Centre (BDC) is a three decade old and reputed dental centre in West Delhi, Paschim Vihar. We are committed to professionalism, compassion, and the highest standards in oral healthcare. We are currently seeking an experienced and professional Senior Front Desk executive for our office - someone who can help make every patient feel welcome, valued, and well cared for from the moment they walk in.
Key Responsibilities
1 Client Reception & In-Clinic Experience2
2 Appointment Management & Confirmation Flow
3 Consent Forms & Information Collection
4 Brand Presentation
5 Billing, Payments, Documentation
6 Closing Handoff
7 Feedback and Review Collection
8 Daily Reporting
Qualifications & Experience
Essential
- 3+ years in clinic/healthcare front desk operations (dental, aesthetics or dermatology or in any health care clinic or hospital)
- Confident with phone handling, WhatsApp Business and basic CRM use.
- Fluent in Hindi and English with a warm, professional communication style.
Preferred
- Experience in a premium clinic/wellness setup.
- Familiarity with digital payments, billing tools and appointment software.
Skills & Attributes
- Strong sense of ownership and accountability.
- Calm, organised and composed under pressure.
- Sharp attention to detail in scheduling, billing, and record-keeping.
- Collaborative mindset; works smoothly with doctors, dental assistants and operations.
Pay: ₹20,000.00 - ₹40,000.00 per month
Work Location: In person
