Job Title: Telecaller
Job Location: Dehradun
Employment Type: Full-Time
Department: Telecalling
Job Summary:
We are looking for a confident and enthusiastic Telecaller to handle outbound and inbound calls, communicate with potential candidates/customers, provide relevant information, and maintain a positive relationship with callers.
Key Responsibilities:
- Make outbound calls to potential customers/candidates and explain the organization’s services or opportunities.
- Handle incoming calls and resolve basic queries professionally.
- Follow up with leads and maintain regular communication.
- Maintain and update call records, lead details, and follow-up status.
- Achieve daily/weekly calling and follow-up targets.
- Coordinate with the HR/operations team whenever required.
- Ensure professional and polite communication with every caller.
Requirements:
- Good communication and interpersonal skills.
- Confident and comfortable speaking over the phone.
- Basic computer knowledge and ability to maintain records.
- Previous telecalling/customer service experience is preferred but freshers can also apply.
- Positive attitude, patience, and willingness to achieve targets.
Skills:
Communication | Telecalling | Follow-up | Customer Handling | Lead Management | Basic Computer Skills
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
