Front Office Executive cum Administrator
W&H View Residency, Mattancherry, Kochi is looking for 2 Front Office Executive cum Administrators to join our team.
We are looking for responsible, well presented and customer focused candidates who can handle front office operations as well as day to day administrative responsibilities.
Key Responsibilities
- Handle guest check-in and check-out procedures
- Manage reservations, enquiries and guest requests
- Attend phone calls, WhatsApp enquiries and other communications
- Maintain guest records and front office documentation
- Coordinate with housekeeping and other departments
- Handle basic billing, payment records and administrative work
- Provide professional and friendly assistance to guests
- Support the smooth day to day operation of the property
- Work day/night shifts according to the scheduled roster
Requirements
- Minimum qualification: Degree in any stream
- Basic computer knowledge and proficiency in MS Office
- Good communication and interpersonal skills
- Professional attitude and willingness to learn
- Ability to handle guests politely and confidently
- Ability to work both day and night shifts as per schedule
- Freshers and experienced candidates may apply
- Previous experience in hospitality, hotels or front office operations will be an advantage
Additional Advantage
Candidates with knowledge or experience in any of the following will be given additional preference:
- Digital marketing
- Social media management
- Canva or graphic designing
- Content creation
- Basic photo/video editing
- Online booking platforms and other digital tools
These digital skills are an added advantage and not a mandatory requirement.
Job Details
Position: Front Office Executive cum Administrator
Number of Vacancies: 2
Job Type: Full-time, Permanent
Salary: ₹18,000 per month
Work Location: W&H View Residency, 6/153, Jew Town Rd, Kappalandimukku, Mattancherry, Kochi, Kerala 682002
Shift: Day/Night shift as per schedule
Candidates who are interested in building their career in hospitality and are comfortable working in a guest-facing environment are encouraged to apply.
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Paid time off
Work Location: In person
