Job Description – Junior Associate
Position: Junior Associate
Department: Operations / Customer Support
Employment Type: Full-Time / Part- TIme
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Job Summary
The Junior Associate is responsible for handling FASTag-related services, telecalling, customer support, KYC verification, data entry, and form processing. The role requires good communication skills, attention to detail, and the ability to assist customers efficiently.
Key Responsibilities
- Handle FASTag activations, updates, and customer service requests.
- Perform telecalling activities and respond to customer inquiries.
- Complete KYC verification and document validation.
- Carry out data entry and form-filling activities accurately.
- Maintain customer records and update databases.
- Follow up with customers for pending documents and approvals.
- Coordinate with team members to ensure timely service delivery.
- Meet daily and monthly activation targets.
- Maintain confidentiality of customer information.
Qualifications
- Any Degree (Freshers can apply).
- Basic computer knowledge (MS Office, Email, Internet).
- Good communication and interpersonal skills.
- Ability to learn quickly and work independently.
- College students may also apply.
Working Hours
- 9:30 AM to 7:00 PM (Full time )
- 5 :00 PM to 11 :00 PM (Part time) Eve shift only
- Language : Tamil, English , Malayalam, Hindi
HR - 9655420360
[email protected]
Job Types: Full-time, Part-time, Permanent, Fresher
Pay: ₹6,000.00 - ₹15,000.00 per month
Work Location: In person
