OPERATION EXECUTIVE
Overview:
Operations Executive in the organisation will be handling operations regarding closure of order into invoice
Reports to: Team Leader Operation
Qualification: Any graduate, 1-2 yrs experience in back office operations
Roles & Responsibilities:
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Handling the entire operational pipeline management
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Check SO technically made by SO processor as per the requirement of customer
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Check commercial conditions is in line as per the company policy
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Ensuring resolving of queries regards to sales order with regular follow up with sales team
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Ensure closure of customer complaints within 24 hrs
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Back order review
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Monitoring & maintaining of all Orders on daily basis to avoid any escalation/delay.
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Updation of Materials on timely basis to sales team to fulfill the customer requirement / to improve the delivery timeline.
Skills:
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Should play the role of a bridge between sales team and support staff for closure of sales order
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Good data analytics / excel skills
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Gender: Male or Female
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Good communication skills
Good knowledge of electricals products used in industry(preferred)
