Position: Sales Coordinator
Department: Sales
Location: Gandhinagar, Gujarat
Reporting To: Sales Manager / Sales Head
Job Purpose
The Sales Coordinator will support the sales team in managing customer orders, coordinating with internal departments, maintaining sales records, and ensuring smooth and timely order processing.
Key Responsibilities
- Coordinate with the Sales Team, Customers, Dealers, and Distributors for daily sales activities.
- Prepare and process sales orders, quotations, invoices, and other sales-related documents.
- Follow up with customers regarding orders, payments, delivery schedules, and pending requirements.
- Coordinate with the Production, Purchase, Dispatch, Accounts, and Service Teams to ensure timely order completion and delivery.
- Maintain and update daily sales reports, order status, customer data, and pending order reports.
- Share regular updates with the Sales Manager regarding sales, orders, dispatches, and pending issues.
- Handle customer queries and coordinate with the concerned department for quick resolution.
- Maintain proper records of dealers, distributors, customers, quotations, and sales transactions.
- Track sales targets and achievements and prepare reports as required.
- Support the sales team in preparing MIS reports and other management reports.
- Ensure that all sales-related information is entered correctly into the company software/system.
- Perform other sales coordination and administrative activities assigned by the management.
Required Skills
- Good communication and coordination skills.
- Basic knowledge of MS Excel, Word, and email communication.
- Good follow-up and time-management skills.
- Ability to coordinate with multiple departments.
- Good numerical and documentation skills.
- Ability to work under deadlines.
- Positive attitude and team-working ability.
Qualification & Experience
- Qualification: Graduate in any discipline.
- Experience: 1–3 years in Sales Coordination / Sales Administration / Back Office.
- Freshers with good communication and computer skills may also be considered.
Key Performance Indicators (KPI)
- Accuracy of sales orders and documentation.
- Timely order processing and follow-up.
- Proper maintenance of sales records.
- Timely coordination with internal departments.
- Customer response and query resolution.
- Accuracy and timely submission of sales reports.
- Support towards achievement of sales targets.
Pay: ₹20,000.00 - ₹28,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
