Job Description
How to Apply
Please submit your application directly through Indeed.
Shortlisted candidates will receive an email with the next step in the hiring process.
Position: Customer Support Executive (Remote)
We are seeking a dynamic and responsible Customer Support Executive to join our team at The School of Foreign Languages – Kolkata. The ideal candidate should have good communication skills and a passion for helping students by answering their queries and guiding them about our foreign language programs.
As a Customer Support Executive, you will be responsible for assisting prospective students, responding to inquiries, and ensuring a smooth communication experience for anyone interested in our courses.
Training will be provided by our team.
Responsibilities
- Respond to student inquiries through phone calls, WhatsApp, and email.
- Provide accurate information about our foreign language courses, schedules, and admission process.
- Guide prospective students and resolve their queries in a professional and friendly manner.
- Maintain records of inquiries and student interactions.
- Coordinate with the admissions and academic team when necessary.
- Ensure timely follow-ups with interested candidates.
- Provide excellent customer support and maintain a positive student experience.
Requirements
- Minimum 12th pass (pursuing graduation preferred).
- Good communication and interpersonal skills.
- Basic knowledge of WhatsApp, email, and online communication tools.
- Ability to handle student queries patiently and professionally.
- Ability to work independently and as part of a team.
Salary
₹25,000 per month
Job Details
Job Type: Full-time / Remote
Schedule: Day Shift
Experience: Freshers can apply
Work Location: Remote (India)
About Us
The School of Foreign Languages – Kolkata offers professional foreign language courses for beginners, students, professionals, and adults. Our institute provides structured training with a strong focus on speaking, grammar, vocabulary, listening, and real-life communication.
We offer courses in multiple foreign languages and follow internationally recognized frameworks such as CEFR levels (A1–C2) to prepare students for global certification and real-world language use.
Our programs are designed for career growth, study abroad preparation, corporate training, and personal development, helping learners gain confidence in foreign languages through interactive and practical learning.
Job Types: Full-time, Fresher
Pay: ₹10,294.21 - ₹33,893.05 per month
Benefits:
- Health insurance
- Work from home
Work Location: Remote
