Job Responsibilities
- Handle customer queries and after-sales service requests.
- Coordinate with customers regarding installation, service, and complaints.
- Follow up on pending service issues and ensure timely resolution.
- Coordinate with the production, service, and technical teams.
- Prepare service reports, customer feedback, and follow-up reports.
- Handle warranty-related service coordination.
- Maintain proper customer records and documentation.
- Support customer relationships and ensure customer satisfaction.
Required Skills
- Good communication and customer-handling skills.
- Basic knowledge of electrical panels and wiring.
- Good follow-up and coordination skills.
- Basic knowledge of MS Excel and documentation.
- Ability to communicate with customers professionally.
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
