Job Title: Customer Support Executive
Location: Ahmedabad, Gujarat
Employment Type: Full-Time
Department: Customer Support
Key Responsibilities:
● Respond promptly to customer inquiries via phone, email,
and chat.
● Assist customers with product questions, issues, and
troubleshooting.
● Maintain a high level of product knowledge to provide
accurate information.
● Document customer interactions and feedback in our CRM
system.
● Collaborate with other departments to resolve complex
issues.
● Identify trends in customer inquiries and recommend
improvements.
● Provide feedback on processes and customer experiences
to enhance service delivery.
● Follow up with customers to ensure their issues have been
resolved satisfactorily.
What We Offer:
● Opportunities for professional growth and development.
● A collaborative and supportive work environment.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.99 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
