About Us:
We are a leading provider of branded merchandise and corporate gifting solutions, partnering with top global MNCs like IBM, Google, HP, and Apple to deliver end-to-end services. Our mission is to provide innovative and high-quality products that enhance brand value for our clients.
Role Overview:
We are looking for a Business Analyst who can take ownership of projects from requirement gathering to successful delivery. The ideal candidate will act as a bridge between clients and internal teams, ensuring solutions are practical, scalable, and aligned with business goals.
This is not a documentation-only role. We are looking for someone who takes ownership and drives projects end-to-end.
Key Responsibilities
1. Requirement Gathering & Analysis
- Interact with clients to understand business needs, pain points, and objectives
- Translate business requirements into clear functional specifications
- Identify gaps, dependencies, and potential risks early in the process
2. Solution Design & Feasibility
- Evaluate feasibility based on technical capabilities and business constraints
- Propose optimal solutions balancing client expectations and internal resources
- Collaborate with technical teams to validate solution approaches
3. Stakeholder Management
- Act as the primary point of contact between clients and internal teams
- Conduct regular meetings, demos, and status updates
- Manage expectations and ensure alignment throughout the project lifecycle
4. Project Coordination
- Work closely with development, QA, and cross-functional teams
- Track progress, identify bottlenecks, and ensure timely delivery
- Assist in sprint planning, prioritization, and execution
5. Documentation
- Prepare BRDs, FRDs, user stories, and workflow documentation
- Maintain clear and updated project documentation
- Ensure requirements are well understood across teams
6. Testing & Go-Live Support
- Participate in UAT and validate delivered solutions
- Identify defects and ensure timely resolution
- Support go-live activities and ensure smooth project launch
7. Post-Implementation Support
- Monitor solution performance post-launch
- Gather feedback and suggest improvements
- Ensure successful adoption of delivered solutions
Required Skills & Qualifications
Education
- Bachelor’s degree in B Sc, BCA, BBA, BCom, or any relevant field
Experience
- 1–3 years of experience as a Business Analyst or in a similar role
Key Skills
- Strong communication and interpersonal skills
- Ability to understand business requirements and translate them into solutions
- Basic technical understanding (workflows, systems, integrations — no deep coding required)
- Problem-solving and analytical thinking
- Ability to manage multiple tasks and priorities
- Ownership mindset and proactive approach
Good to Have
- Experience with tools like Zoho CRM or Jira
- Familiarity with Agile/Scrum methodologies
- Exposure to APIs or system integrations
What Success Looks Like in This Role
- Projects delivered on time with minimal rework
- Clear communication between clients and internal teams
- Strong ownership and accountability
- Ability to independently drive projects from start to finish
Pay: ₹300,000.00 - ₹400,000.00 per year
Benefits:
Application Question(s):
- Do you have previous experience in the field Business Analysis?
Experience:
- Business analysis: 1 year (Required)
Work Location: In person