Chennai, Tamil Nadu
Job Summary
We are seeking a proactive and detail-oriented SOC Monitoring Analyst responsible for real-time monitoring, analysis, and escalation of security events and network alerts. The role involves working within a Security Operations Center (SOC) to safeguard organizational systems, networks, and data from cyber threats.
Key Responsibilities
Monitoring & Detection
Monitor security events, alerts, and logs from SIEM tools (e.g., Splunk, QRadar, ArcSight).
Perform real-time monitoring of network traffic, systems, and applications .
Analyze alerts generated by IDS/IPS, firewalls, antivirus, and other security tools.
✅ Incident Analysis
Investigate suspicious activities and identify potential security incidents .
Perform Level 1 / Level 2 triage and determine severity and impact.
Correlate multiple events to identify attack patterns.
✅ Escalation & Response
Escalate confirmed incidents to higher-level teams (L2/L3, IR team).
Follow predefined incident response procedures (IR playbooks) .
Document incidents and maintain detailed logs.
✅ Network Operations Monitoring
Monitor network performance, uptime, and connectivity issues .
Identify anomalies such as unusual traffic spikes or unauthorized access attempts.
Work closely with NOC teams for operational issues.
✅ Reporting & Documentation
Prepare daily/weekly reports on:
Security incidents
Network alerts
SLA adherence
Maintain incident tracking systems (ServiceNow, Jira, etc.).
✅ Compliance & Security Practices
Ensure adherence to security policies, standards, and compliance requirements (ISO 27001, SOC 2, etc.).
Assist in audits and security assessments.
Skill Requirements
1. Advanced Proficiency In Monitoring And Event Management Tools.
2. Strong Understanding Of It Support Processes And Incident Management Frameworks.
3. Familiarity With Security Best Practices And Technical Troubleshooting Methodologies.
4. Excellent Analytical And Problem-Solving Skills, With The Ability To Work Under Pressure.
5. Effective Communication And Collaboration Skills To Liaise With Multiple Support Teams.
Other Requirements
Strong analytical and problem-solving skillsAbility to work in 24/7 shift environments Good communication and documentation skillsAttention to detail and quick decision-making
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