IT Support Executive
Company: QSARTHI
Location: Kota, Rajasthan (In-Person)
Salary: ₹15,000 - ₹20,000 per month
Job Type: Full-time, Fresher
Shift: Day Shift
Job Description
QSARTHI is looking for an IT Support Executive to provide technical assistance to clients, teachers, and staff. The role involves handling support calls, resolving software and hardware issues, providing remote support, and ensuring smooth day-to-day IT operations.
Responsibilities
- Handle inbound support calls and resolve technical/access-related issues.
- Provide remote support using AnyDesk or similar tools.
- Share PDFs, test papers, and study materials via email or shared folders.
- Assist teachers and staff in using digital tools and software.
- Troubleshoot basic hardware issues, including desktops, laptops, printers, networking devices, and peripherals.
- Install and configure software, applications, and system updates.
- Maintain records of client issues and resolutions.
- Coordinate with internal technical and content teams for escalations.
Requirements
- Basic knowledge of computer hardware, networking, and software troubleshooting.
- Familiarity with AnyDesk or similar remote support software.
- Comfortable with email communication, file sharing, and folder management.
- Knowledge of software installation, PDF tools, and system maintenance.
- Good communication skills in English.
- Service-oriented attitude with patience to support non-technical users.
- Freshers are welcome to apply.
Apply
Send your updated resume to [email protected] with the subject line "Application for IT Support Executive."
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
