Sales & Business Development
- Identify and develop new corporate, government, travel agent, and social event clients.
- Generate leads through cold calls, client visits, networking, and referrals.
- Promote hotel rooms, banquet halls, conference facilities, and catering services.
- Achieve monthly and annual sales targets set by the management.
- Prepare competitive quotations and negotiate contracts with clients.
Banquet Sales
- Market banquet halls for weddings, receptions, conferences, seminars, exhibitions, birthdays, and other social events.
- Conduct hotel and banquet site inspections for prospective clients.
- Coordinate with the Banquet Operations and Kitchen teams to ensure successful event execution.
- Follow up with clients before, during, and after events to ensure satisfaction.
Client Relationship Management
- Build and maintain strong relationships with corporate clients, event organizers, travel agents, and wedding planners.
- Handle customer inquiries promptly and professionally.
- Resolve client concerns in coordination with the relevant departments.
- Encourage repeat business through excellent customer service.
Coordination
- Work closely with Front Office, Banquet Operations, Food & Beverage, Housekeeping, Kitchen, and Finance departments.
- Ensure all event requirements are communicated accurately to the operational teams.
- Attend daily briefings and sales meetings.
Documentation & Reporting
- Maintain accurate sales records and customer databases.
- Prepare daily, weekly, and monthly sales reports.
- Monitor banquet bookings, room reservations, and event schedules.
- Ensure contracts, event orders, and billing instructions are completed correctly.
Market Intelligence
- Monitor competitor pricing, promotions, and market trends.
- Identify new business opportunities within the local market.
- Recommend sales strategies to increase hotel occupancy and banquet revenue.
Qualifications
- Bachelor's degree or diploma in Hospitality Management, Business Administration, Marketing, or a related field.
- Minimum 0–3 years of experience in hotel sales, preferably in a four-star or five-star hotel.
- Experience in banquet and event sales is preferred.
Skills Required
- Excellent communication and negotiation skills.
- Strong interpersonal and relationship-building abilities.
- Good presentation and sales closing skills.
- Proficiency in Microsoft Office and hotel sales/PMS software.
- Ability to work under pressure and meet sales targets.
- Strong organizational and time management skills.
Key Performance Indicators (KPIs)
- Achievement of monthly and annual sales targets.
- Banquet and event revenue generated.
- Corporate account acquisition and retention.
- Number of room nights sold.
- Customer satisfaction and repeat business.
- Conversion rate of inquiries into confirmed bookings.
- Timely submission of sales reports and documentation.
Working Conditions
- Flexible working hours, including weekends and holidays, based on business requirements.
- Frequent local travel for client meetings and sales calls.
- Participation in promotional events, exhibitions, and networking activities.
Professional Attributes
- Positive attitude and professional appearance.
- Customer-focused approach.
- Strong problem-solving and decision-making skills.
- Self-motivated with the ability to work independently and as part of a team.
- High level of integrity and confidentiality.
Pay: ₹13,000.19 - ₹15,500.63 per month
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
