- Oversee the overall Service operations and ensuring service quality as per Ather defined standards.
- Technical support to Shop floor team and Door-Step Servicing Team.
- Ensure day-to-day closure of pending payments based on report submitted by billing executive.
- Attend workshops and study publications to stay up-to-date with developments in the Ather Service Communications.
- Customer complaint tracking, redressal and necessary actions at dealership
- Regular communication with Dealer Principle/GM and Ather ASM for status updation.
- Monitor Labour/Spares Performance and plan for continuous improvement.
- Understand and utilize Ather DMS and other software tools to the best extent to analyse the performance levels of the workshop and plan for improvement
Pay: ₹11,000.00 - ₹25,115.45 per month
Work Location: In person
