Job Overview: We seek a highly organized and detail-oriented Service Coordinator to join our team in the construction equipment industry.
Key Responsibilities:
- Customer Coordination: Serve as the primary point of contact for customers regarding service inquiries, scheduling, and updates.
- Scheduling: Coordinate and schedule service appointments, ensuring optimal use of resources and personnel.
- Communication
- Documentation
- Parts Management
- Follow-Up
Qualifications:
- Education: High school diploma or equivalent; associate degree or relevant certification is a plus.
- Experience: Minimum of 2 - 4 years of experience in service coordination or a similar role, preferably in the construction equipment or heavy machinery industry.
- Skills:
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite and service management software.
- Ability to work collaboratively in a fast-paced environment.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Sahibzada Ajit Singh Nagar, Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Experience:
- Service Coordination: 2 years (Preferred)
Work Location: In person
