An exciting opportunity has arisen at Commodity Inspections, at Gandhidham, India for BRANCH MANAGER.
As the Branch Manager – Commodity Inspections, you will be responsible for driving business growth, managing branch operations, ensuring quality and compliance, and leading a high-performing team. The role requires strong commercial, operational, and technical expertise to deliver inspection services efficiently while achieving revenue, profitability, and customer satisfaction targets.
We are seeking a strong leader with proven business acumen and with high integrity and professional conduct.
- Drive branch growth by achieving revenue, profitability, and new business targets.
- Develop and maintain relationships with exporters, importers, traders, logistics providers, shipping companies, banks, insurers, and government agencies.
- Prepare commercial proposals, tenders, quotations, and service agreements.
- Identify cross-selling opportunities across testing, inspection and certification services.
- Monitor market trends, competitor activities, and customer needs to support business expansion and retention.
- Lead day-to-day branch operations and ensure efficient execution of inspection assignments.
- Plan and deploy inspectors, and support resources across ports, warehouses, factories, and vessels.
- Ensure timely issuance of accurate inspection reports and certificates.
- Maintain high service quality standards and promptly resolve operational issues and customer concerns.
- Quality, Compliance & HSE
- Ensure compliance with company quality systems, accreditation requirements, industry standards, and client specifications.
- Monitor technical quality, report accuracy, and documentation standards.
- Conduct quality reviews, implement corrective actions, and uphold ethical, impartial, and safe working practices.
- Manage branch budgets, profitability, expenses, and financial performance.
- Monitor revenue, margins, receivables, and cash flow.
- Ensure timely billing, invoicing, and collection of outstanding payments.
- People Management & Administration
- Lead, coach, and develop branch employees to achieve business objectives.
- Recruit, train, evaluate, and retain inspection and operational staff.
- Ensure effective administration of branch records, equipment, assets, and statutory compliance.
- Coordinate with HR, Finance, IT at the Head Office (Navi Mumbai) to ensure smooth branch operations.
Key Performance Indicators (KPIs)
- Revenue Growth & New Business
- Gross Margin & Branch Profitability
- Customer Satisfaction & Retention
- Operational Efficiency & Timely Report Issuance
- Inspector Utilization
- Receivables Collection
- Quality & HSE Compliance
- Employee Development & Retention
- Graduate in any discipline; Postgraduate preferred.
- Minimum 15 years of relevant, verifiable experience in commodity inspection (Agri, Minerals & Metals, Cotton, or related sectors).
- Minimum 5 years of relevant experience in commodity inspection, testing, surveying, or related operations.
- Training in ISO/IEC 17020:2012, inspection methodologies, applicable inspection standards, and internal management systems preferred.
- Strong understanding of port operations, trade logistics, and inspection processes.
- Proven experience in branch operations, customer management, business development, and team supervision is desirable.
- Strong understanding of inspection practices for Agri, Minerals & Metals, Cotton, and/or Textile commodities.
- Knowledge of inspection techniques including sampling, draught surveys, volumetric assessment, sample preparation, and report preparation.
- Good understanding of quality systems, inspection standards, and ISO/IEC 17020 requirements.
- Ability to assess inspection findings, identify deviations, and exercise sound professional judgment.
- Strong leadership, team management, and coordination skills.
- Business development and customer relationship management capabilities.
- Operational planning, execution, and problem-solving skills.
- Commercial awareness and financial management acumen.
- Effective communication, reporting, and stakeholder management skills.
- High level of integrity, professionalism, and decision-making ability.
From our roots in agricultural inspections, Control Union have been operating for over 100 years and by now are engaged in many fields including inspections, certifications, logistics, collateral management and risk management etc. Our in-depth knowledge and experience covers all aspects of the supply chain in many industries including agriculture, textile, energy, forestry and sustainability etc.
Disclaimer: Please do not expect our team to respond if you do not meet the specified requirements.
