Front Office Executive / Receptionist – Resort
Location:
Coconest Resorts,
Thondamuthur,Pollachi-642123
Job Type: Full-time
About the Role
We are looking for a friendly, well-presented, and customer-focused Front Office Executive/Receptionist to join our resort team. You will be the first point of contact for guests, ensuring a warm welcome and smooth check-in/check-out experience.
Key Responsibilities
- Greet guests and handle check-ins and check-outs
- Manage reservations and room allocations
- Answer phone calls, emails, and guest inquiries
- Maintain guest records and process payments
- Coordinate with housekeeping and other departments
- Handle guest complaints politely and efficiently
- Maintain a neat and professional front desk environment
Requirements
- Previous experience as Receptionist/Front Office Executive (preferred)
- Good communication skills in English (and local language)
- Basic computer proficiency (MS Office, PMS systems ideal)
- Customer-service oriented, polite, and professional
- Ability to multitask and handle pressure
- Willing to work shifts, weekends, and holidays
Benefits
- Competitive salary
- Food & accommodation (if provided)
- Growth opportunities within the resort
- Employee perks
How to Apply
Please send your resume to [email protected]
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Paid time off
Work Location: In person
