Job Summary
The Sales Executive is responsible for promoting and selling mattresses and sleep products, achieving sales targets, providing excellent customer service, and ensuring a superior shopping experience for customers visiting the showroom or through field sales activities.
Key Responsibilities
- Sales & Customer Service
- Greet and assist customers visiting the showroom.
- Understand customer requirements and recommend suitable mattresses based on comfort, health, budget, and usage.
- Demonstrate features and benefits of products including orthopedic, spring, memory foam, latex, hybrid, and foam mattresses.
- Convert customer inquiries into sales and achieve monthly targets.
- Upsell pillows, mattress protectors, bed bases, and other sleep accessories.
Business Development
- Generate leads through walk-ins, referrals, builders, interior designers, hotels, hostels, hospitals, and corporate clients.
- Conduct outdoor marketing activities when required.
- Customer Relationship Management
- Follow up with prospective customers and pending quotations.
- Maintain customer records and sales reports.
- Handle customer feedback and coordinate with the service team for issue resolution.
Store Operations
- Ensure proper display and cleanliness of products in the showroom.
- Maintain product knowledge of all brands and models.
- Assist in inventory checks and stock management.
- Support promotional campaigns and special sales events.
Required Skills
- Strong communication and convincing skills.
- Basic understanding of sales and customer handling.
- Ability to explain technical product features in simple language.
- Good negotiation and closing skills.
- Basic computer knowledge (Excel, billing software, CRM).
Qualifications
- PUC / Diploma / Graduate (preferred).
- 1–3 years of sales experience in mattresses, furniture, home furnishings, retail, or consumer products.
- Freshers with good communication skills may also apply.
Performance Indicators (KPIs)
- Monthly sales revenue achievement.
- Mattress units sold.
- Conversion rate of walk-in customers.
- Average bill value.
- Customer satisfaction and repeat business.
- Lead generation and follow-up effectiveness.
Salary Structure (Bangalore Market)
Fixed Salary: ₹15,000 – ₹20,000 per month (depending on experience)
Sales Incentives: Based on target achievement
Preferred Experience
- Candidates with experience selling brands such as Wakefit, Kurlon, Duroflex, Restolex, or other sleep products will be preferred.
Pay: ₹15,000.00 - ₹20,000.00 per month
Education:
- Secondary(10th Pass) (Preferred)
Language:
- Kannada, English, Hindi (Preferred)
Work Location: In person
